Estuar - Self-Service Solutions for Modern Business

is a leader in providing customized self-service solutions used across various industries. Our solutions are designed to enhance business efficiency in different sectors—from ski resorts and gondolas, through public transportation, all the way to courier services and retail.

With extensive experience and an expert team, we can offer you complete self-service solutions that include:

Hardware design and manufacturing adapted to indoor and outdoor conditions

Software development tailored to specific business requirements

Fast and reliable field support

Consulting and services related to fiscal compliance

Remote system monitoring

Exclusive importer and distributor for

proudly collaborates with Ski resorts of Serbia, providing a solution for online ski-pass purchasing and an advanced access control system for the Brzeće – Mali Karaman gondola.

self-service solutions for ticket issuance

Ticket kiosks

We offer a wide range of ticket kiosks, self-service ticketing stations that provide a fast and efficient way to sell tickets across various sectors, such as public transportation, ski resorts, cultural events, and sports events. Our ticket kiosks are designed to simplify the ticket purchasing process, reduce queues, and enhance the user experience.

Easy to use
An intuitive touchscreen guides users through the purchasing process with clear instructions for quick and easy transactions.

Modular design
Ticket kiosks can be customized to meet specific client needs, with options for indoor and outdoor installation.

Flexible payment options
Support for various payment methods – from cash and cards to contactless solutions – giving users maximum freedom when purchasing.

Integration with fiscal systems
Devices comply with legal regulations, enabling direct issuance of fiscal receipts for every transaction.

Security and reliability
Our ticket kiosks are made from high-quality materials and equipped with advanced security features.

self-service solutions for parcel pickup and drop-off

Parcel lockers

Our parcel lockers offer a modern and flexible solution for secure parcel pickup and drop-off, tailored to various business needs. While parcel lockers are most commonly associated with courier services and logistics, they can be utilized in many other sectors, including auto services, where they enable clients to safely leave or retrieve keys, documents, or other valuable items, as well as in retail chains, residential buildings, and corporate environments.

Security and reliability
Parcel lockers are equipped with advanced security systems, ensuring users can safely leave or retrieve their packages, keys, or other items.

Flexibility of application
Devices are adaptable to specific client needs, offering various compartment sizes and the ability to be installed indoors or outdoors.

Ease of use
Parcel lockers allow users to quickly and easily leave or retrieve a package using a unique code or card, eliminating the need for direct contact.

Simple management and monitoring
Remote management and monitoring of parcel locker status ensure reliable and efficient system operation.

self-service solutions for modern business operations

Interactive kiosks

Our interactive ordering kiosks provide a modern and efficient solution for automated ordering in retail, hospitality, and other sectors. These kiosks allow users to independently browse offerings, place orders, and make payments, reducing queues and enhancing the overall user experience.

Intuitive user experience
Touchscreens with a simple interface enable quick browsing, ordering, and payment, reducing queues and minimizing ordering errors.

Variety of payment options
Kiosks support card payments, contactless methods (NFC), and mobile apps, making the process faster and more secure.

Personalization and upselling
Kiosks allow users to customize their orders, while recommendations and promotional offers increase the average purchase value.

Modular design
Adaptable to various industries, from restaurants to retail, with the option to integrate additional features tailored to business needs.

solutions for fiscalization

eFiscalization

In collaboration with Teron, we offer comprehensive solutions for eFiscalization, including certified fiscal cash registers and software modules. Our offering includes fiscal devices with integrated printers, smart card readers, touch-screen displays, and connectivity via 4G and WiFi. In addition to the devices, we provide a software-based Local Fiscal Receipt Processor (LPFR) for Windows and Linux operating systems, characterized by minimal resource requirements.

All-in-one solutions
Devices with integrated printers, smart card readers, touch-screen displays, and connectivity via 4G and WiFi.

Certified software
ESIR and LPFR for Android, Windows, and Linux accredited by the Tax Administration of the Republic of Serbia, ensuring security and legal compliance.

Flexible integration
ESIR Middleware exposes full ESIR functionality via a REST API interface and can be easily integrated with existing sales systems.

advanced solutions for modern business operations

Advanced solutions for modern business operations

In collaboration with AXESS, one of the leading international manufacturers of ticketing and access management systems, we offer advanced access control solutions tailored to various locations, such as ski resorts, stadiums, convention centers, museums, and tourist transportation.

We combine innovative hardware and advanced software to enhance the user experience and optimize your business operations.

Our modular hardware includes smart gates, POS terminals, printers, and RFID cards, enabling fast and efficient access management. These devices are adaptable to the needs of various facilities and support quick adjustments to new business requirements.

Our software solutions support flexible business models, including web stores for ticket sales, mobile applications for contactless access, equipment rental platforms, and reservation systems. All functionalities are connected through a centralized data management system, ensuring secure and seamless integration with other platforms and real-time business tracking.

Contact us to create a solution tailored to your needs!

& ISO standards

Quality is our standard

ISO/IEC 27001:2013 – Standard for Information Security Management

At Estuar, we implement ISO/IEC 27001:2013 to ensure maximum protection of our clients' confidential data. This international standard establishes a framework for identifying, managing, and reducing risks related to information security, guaranteeing the protection, integrity, and availability of information.
With ISO/IEC 27001:2013, our information management systems adhere to strict guidelines, including access policies, physical and technical security measures, and employee training. This certification demonstrates our commitment to delivering secure and compliant business solutions.

ISO/IEC 27701:2019 – Standard for Privacy Information Management

ISO/IEC 27701:2019 extends ISO/IEC 27001 and focuses on the protection of Personally Identifiable Information (PII). This standard provides a framework for establishing a Privacy Information Management System (PIMS), helping organizations align with regulations such as GDPR. At Estuar, we implement ISO/IEC 27701:2019 to ensure secure handling and protection of personal data, giving our clients confidence that their information is safe and safeguarded throughout all business processes.

ISO 9001:2015 – Standard for Quality Management Systems

ISO 9001:2015 is an international standard that defines guidelines for establishing and maintaining a Quality Management System (QMS). This standard helps organizations improve efficiency, increase customer satisfaction, and ensure continuous improvement of their processes. At Estuar, we apply ISO 9001:2015 to guarantee a high level of service and quality solutions tailored to our clients' needs. Our certification ensures that our processes meet the highest quality standards through ongoing development and optimization.